Magentrix Customer Success is designed to deliver better customer service, reduce costs and save on development resources.
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Premium pricing starts Starting at US$1499
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Contact details
Company Name: Magentrix Customer Portals
Website: Magentrix Customer Portals
Details
Deliver content and share information with your customers with a CRM-connected, Magentrix customer success web portal. Customize the look and feel with your own brand. Control access to standard and custom objects, files and document sharing and eLearning. Social features allow users to collaborate on files and documents. Remove barriers to your clients by automating various interactions with your business, with a Magentrix customer self-service portal. KEY FEATURES: - Customer Self-Service (e.g. dynamic online group forums) - Learning Management System (LMS) - Rewards & Redemption: Gamify tasks, supported by TangoCard - Content Management: information on demand - Cases & Case Deflection: customer-facing help desk - Ideation: customers share, review, and collaborate on new ideas - Document Management - Upcoming Events - Analytics - Marketplace: Give access to products and services built around your brand - Storefronts - Integrations: Check out our Integrations page on our website https://www.magentrix.com/integrations?ref=G2 CRM INTEGRATIONS: - Salesforce - Microsoft Dynamics One of the most powerful feats of Magentrix is our Salesforce integration. It's included out-of-the-box, is fully configurable and uses existing account/opportunity structure. No duplication of records and we dynamically adjust API calls. And anyone can configure just about anything with clicks, not code. Where we really stand out from the crowd is our highly dedicated customer success team. Not to mention, most of our customers are up and running in days/weeks. We'll let our reviews tell you more! Or visit https://www.magentrix.com/customerportals?ref=G2