Survey Sparrow

Details

SurveySparrow is an end to end omnichannel experience management platform that bundles Customer Experience and Employee Experience tools such as NPS, Offline, Chat, Classic, and 360° Surveys which are mobile-first, highly engaging, and user-friendly. The conversational UI lets your surveys deliver a chat-like experience and increases survey completion rates by a whopping 40%.

Our key features include:

* Chat-like Surveys that switch from static to dynamic conversations.
* Classic Surveys that ask one question at a time.
* Offline surveys that let you collect feedback from even the remotest of places, internet-free. 
* Offline Survey App that serves as a kiosk for offline data collection. 
* NPS surveys to measure customer sentiment with a single question. 
* NPS Word Cloud and Sentiment Analysis to gain an in-depth view of customer sentiments. 
* 360° assessments to evaluate employee performance across various competencies and create 
   personal development plans.
* Multilingual surveys to translate your surveys into the languages of your choice.
* Wide range of question types to gather a variety of data from respondents.
* Click-free dashboard and highly advanced report filters for generating insightful reports.
* Efficient user management to optimize your workflow.
* White labeling to customize every element of your survey. 
* Sub Accounts to manage surveys independently under one parent account. 
* Single Sign-On to log in to our platform with just a single click. 
* IP Restriction to restrict account access only to trusted locations and networks. 
* Survey automation with recurring mode to gauge customer or employee pulse at regular 
   intervals.
* Survey sharing across a plethora of channels with the easiest sharing options.
* Efficient integrations to avoid the hassle of using multiple software.
* Custom CSS to add your own personal touch to every survey.
* Workflows to automate recurring tasks and increase action efficiency.