Wigzo is an omnichannel personalization suite that works on artificial intelligence and advanced machine learning.
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Company Name: Wigzo
Wigzo is a no-code customer data platform with e-commerce marketing automation capabilities. Its AI-based automation engine, native analytics, smart customer segmentation, and omnichannel personalization workflows allow e-commerce marketers to acquire, convert, and retain more customers than ever before. E-commerce Marketing Automation & Omnichannel Personalization for Your Brand Hundreds of e-commerce brands pop up everyday. They compete online to discover, acquire and retain more customers. Amidst this fierce competition, your e-tail business must stand out in terms of personalization and customer experience to ensure sustained growth. Wigzo’s AI-based marketing automation and e-commerce intelligence allow you to do just that within a single dashboard. How does Wigzo work? Wigzo allows marketers to discover, engage, convert, analyze and retain the most profitable e-commerce customers. You can automate and align marketing communication over Email, SMS, Push Notifications, WhatsApp, On-site, and social channels for a 360-degree personalized experience. Wigzo’s Platform Features Omnichannel Marketing Personalization & Engagement Personalize and automate critical email campaigns, SMS campaigns, WhatsApp communication, Push notifications, and on-site pop-up banners with Wigzo. E-Commerce Intelligence Engine Analyze all your e-commerce customers’ data within a single dashboard. Keep track of conversion funnels, context, and customer activity in real-time. Smart Segments for Hyper-Personalized Customer Experience Create customer segments based on geolocation, demographics, psychographics, products purchased, cart value, and purchase frequency. Communicate personally to every segment and grow engagements. On-site Nudge AI-based on-site ‘Nudge’ pops up contextual communication to the website users that is most likely to convert them contextually. SMS Magic Link & Broadcasts Create SMS Magic links and place them on your digital channels. As soon as the users click them, they are greeted with a pre-filled SMS screen. They can then subscribe to your brand by sending that message. Magic Link QR Code You can also generate a scannable QR code for your Magic links and place them on visual touchpoints like in-store banners, product packaging, website, and so on. The users can scan them and subscribe to your brand. Visual Automation Flow Builder Create customer user automation flows and optimize every user journey with the state-of-art drag and drop builder. Create Cart Abandonment Campaigns Recover lost sales with cart recovery campaigns. Send automated cart recovery links to your customers over WhatsApp, SMS, email, and nudge them to complete the purchase. Web Push Notifications Add new subscribers and grow your customer base with powerful web push notifications. Allow your customers to stay updated with new offers and products without forcing them to share their information. Exit Intent Overlays Minimize user exists and bounce rate of your e-commerce website. Wigzo’s exit-intent overlay maps user activity and pops a capture form right before they leave the website. Facebook Messenger Automation & Broadcast Automate your Facebook messenger handle and deploy broadcasts to push new offers and products. Wigzo’s Benefits Wigzo is essentially an ‘all-in-one’ growth solution for e-commerce brands. Its benefits for all e-commerce brands and online businesses include; Building a first-party customer database Creating smart customer segments for hyper-personalized communication Reducing high customer churn-rate Combating cart abandonment & recovering lost sales Pushing more sales via digital channels Nudging and fast-tracking website users in their conversion journey Sending mass broadcasts (Via SMS, Email & WhatsApp) Minimizing user bounce rate via exit intent Managing entire CRM with advanced analytics over a single dashboard