Contact Center Quality Assurance Software

CloudTalk is a remote-ready cloud call center software for sales and customer support teams. Aside from providing top of the range call quality and a modern solution, our unique selling point is the a...

CallSource offers advanced call-tracking technologies to collect business intelligence about your customers and the effectiveness of your marketing programs.

World's Leading Cloud Call Center Software

CallMiner Eureka is a solution that helps call centers through text and speech analytics and insights from automated analysis of communications between you and your customers across multiple channels.

Observe.AI uses a unique SpeechNLP approach to perform a deep analysis of the combined audio and text stream to detect patterns in tone of the speaker to derive rich call signals. Observe.AI models un...

CallFinder is the leading provider of cloud-based speech analytics technology that is powerful, affordable, and easy to use. It enables small and medium size businesses to improve agent performance, a...

Call Criteria is committed to providing call centers of all shapes and sizes with the essential tools they need to thrive and survive in a world riddled with compliance violations and stagnant agent p...

Automate QA at Scale - Soprano Allows you to Identify the best calls to QA with no effort Filter call by agent, call scoring by identity in points of interest opens closes and escalations Intuitively ...

Clearview offers a complete suite of integrated applications for your back office needs. It integrates seamlessly with multiple POS systems, accounting packages, payroll vendors, and suppliers to crea...

Imagine a call center solution that provides your contact center managers with more control and deeper insight into your operations. Evolve IP’s cloud based Call Center provides incredible control and...