Ethicontrol

Details

Ethicontrol's outsourcing service is:
- a dedicated team within our contact center;
- a whistleblower's web-portal to register all anonymous messages within a protected cloud or your own infrastructure;
- online software for quick incident management and internal investigations case management.

Your independent and professional whistleblowing hotline from Ethicontrol is ready and does not require any implementation costs

Main features:
- Proprietary contact-center focused on business conduct and ethics
- Incident triage and prioritization
- Incident escalation beyond management level
- Feedback loops with anonymous whistleblowers
- User rights managements considering incident types, company units, cases and within single case
- Team roles matrixes
- Pending status control dashboard and statistics monitoring
- Links between cases. Incident split and merge
- Case materials assessments
- Multilingual web-capture and online software
- Compliance with international anticorruption and anti bribery laws
- Messages and notifications
- Audit trail
- Secure storage and data protection