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Guest Views

"GuestViews enables physical venues to better know their customers and monitor their loyalty strategies in real time thanks to a personalised customer knowledge solution."

Guest Views has a Butler score of 0, based on 0 user reviews collected from the web. Guest Views is an alternative to

Premium pricing starts $150.00

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Guest Views

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Guest Views Overview

Contact details

Company Name: Guest Views

Website: Guest Views

Details

GuestViews is a software which collects customer data in real time. We think that the best moment to collect authentic and reliable data, in a large number, is on-the-spot during the experience—and not 3 days later by email—and you do it thanks to our application, accessible to the customer on tablets or smartphones.
 
Why is GuestViews so awesome? It’s a beautiful app and a powerful barometer.
 
The application is customizable through a dashboard. It offers several features to the customer:
 
     
  • Comment and rate their experience
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  • Answer some questions
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  • Select their favorite image 
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  • Leave their profile and contact info
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Then, our powerful dashboard is a satisfaction barometer. On a private dashboard, our client can track satisfaction trends. If a customer is unsatisfied, an automatic alert is sent, allowing you to take concrete actions.
 
Finally, the last cool feature is that to be even closer to your community, you also can share the best customer feedback on your website or social media.

Guest Views FAQ

Does GuestViews offer an API?

GuestViews has developed a public API which allows us to interface with various CRM type of tools.

Who are the main user groups of GuestViews?

The main users are museum visitors, store clients, and hotels guests, to name a few.

Does GuestViews offer multi-user capability (e.g. teams)?

Access to our platform can be granted through various roles depending on our client’s needs (super admin, admin, or reader).

Does GuestViews integrate with any other apps?

MailChimp, Campaign Monitor, Arenametrix, and Live Data Solution.

What is GuestViews generally used for?

Our solution is used to collect in-context customer data to help our clients improve their loyalty processes. Use cases vary depending on our clients’ objectives, such as database increase, real-time satisfaction monitoring, e-reputation increase, and otherwise.

Does GuestViews offer guides, tutorials and or customer support?

GuestViews ensures a daily customer relations service. Our dedicated teams are in charge of training, maintenance, and customer demands. In parallel, we organize thematic workshops (in attendance or from afar) to ensure our customers make the best of our solution.
Guides and FAQs are also available for every customer for more autonomy.

What platforms does GuestViews support?

MailChimp, Campaign Monitor, Arenametrix, and Live Data Solution.

What are some applications GuestViews is commonly used in tandem with?

MailChimp, Campaign Monitor, Arenametrix, and Live Data Solution.
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