ResponseTek is an enterprise Customer Experience Management SaaS solution and includes three solutions: Voice of the Customer, Voice of the Employee and Listening Lab.
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Company Name: Ignite Response Tek
Website: Ignite Response Tek
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COLLECT AND AGGREGATE CUSTOMER EXPERIENCE, DEMOGRAPHIC, JOURNEY AND BEHAVIOR DATA TO MONITOR AND IMPROVE CUSTOMER EXPERIENCE IN REAL-TIME. Ignite's ResponseTek platform is an enterprise Customer Experience Management SaaS solution and includes three solutions: Voice of the Customer, Voice of the Employee and Listening Lab. Why ResponseTek: 1) Collect and aggregate customer experience, demographic, journey and behavior data to monitor and improve customer experience in real-time; 2) Provide real-time analytics and insights to help you make data-driven decisions across your entire organization, allowing you to optimize experiences, services and processes across the entire customer journey; 3) Enable two-way exchange with customers that saves and retains at-risk customers in real-time and empowers your employees to deliver exceptional customer experiences; and 4) Support business strategies by developing long-term, meaningful relationships with customers. For more information, visit: ignitetech.com/responsetek