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Kimoby

"Kimoby is a cloud-based communication platform that provides smart and automated two-way conversations and enables the transmission of multimedia content."

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Kimoby

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Kimoby Overview

Contact details

Company Name: Kimoby

Founded: -

Website: Kimoby

Details

Kimoby is a cloud-based communication platform that provides smart and automated two-way conversations and enables the transmission of multimedia content, helping dealerships engage with their customers through their preferred messaging channel.

Kimoby is committed to helping frontline teams save time to focus on the unique needs of every customer by automating daily routine communication tasks either from their desktops or from the mobile app.

Driven by the need to continuously improve customer experience, Kimoby comes with high-end ongoing, dedicated technical support and comprehensive training, centered around business staff's daily tasks and challenges, provided by qualified experts.

Our main features are:

  • Text conversations
  • Automated messages
  • Appointment reminders
  • Satisfaction follow-ups
  • Targeted campaigns (smart campaigns)
  • Data Matching
  • Reviews (reputation management)
  • Kimoby Pay (online payment)
  • Mobile App

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Kimoby FAQ

Does Kimoby offer an API?

Yes, Kimoby offers an API.

Who are the main user groups of Kimoby?

Car dealerships Motorsports dealerships Human resources managers Residential property managers Healthcare Wellness centers Farm mills Retailers and more

What is Kimoby generally used for?

Text conversations: Support your customers, promptly answer their questions, and exchange various service-related information through text message or multimedia messaging. Send automated messages: Reach the right customers with the right information at the right time. Automate repetitive communication tasks such as order confirmations, service updates, reminders, approval requests, and friendly follow-ups. Send appointment reminders: Preschedule and automatically send text message reminders that your customers can easily reply to for last-minute inquiries or further instructions. Send satisfaction follow-ups: Streamline personalized feedback requests via text message, after each customer visit to your business. Targeted campaigns: Cross-sell and upsell them with tailored product recommendations, based on their interests and past purchases. Send review requests: Streamline your customer review process by automatically sending review requests. Send payment requests: Request payments straight from ongoing text conversations and give your customers the convenience to pay from their mobile phones. Mobile App: Take pictures and videos to upload directly in text messages and send as links to customers.

Does Kimoby offer guides, tutorials and or customer support?

Yes, Kimoby offers comprehensive technical support, fast onboarding, easy training, tools (Online Help Center) and a dedicated customer success manager to help you make the most out of the Kimoby experience.

What are some applications Kimoby is commonly used in tandem with?

DMS CRM ERP Specific integrations and more

Does Kimoby offer multi-user capability (e.g. teams)?

Yes, Kimoby allows managing several users.
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